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weihsu · 11-25-2008, 02:50 AM

Hi, I'm the account owner of a family plan, which I have been sharing with 3 other people. I canceled my account on September, but one of the person on my account called AT&T saying he wants to keep it. AT&T reactivated and charged me for that line without my consent, so I ended up paying 2 months extra. That guy hasn't been paying his share of the phone bill, which is why I want to cancel this account. I kept calling AT&T, but they argued that if anyone on the plan wants to keep the line, AT&T can't terminate the account. This is ridiculous because the SSN & credit card number are all mine. What should I do?

lxlaw · 12-04-2008, 09:46 PM

Stop paying the bill, I bet they cut that shit real quick!!!

tritium_man · 01-13-2009, 11:36 PM

too funny.

edgar1013 · 01-24-2009, 11:29 AM

what type of scum do you deal with that would do something like that?
you had it coming.

elmo01 · 01-24-2009, 11:56 AM

Quote:

Originally Posted by weihsu

Hi, I'm the account owner of a family plan, which I have been sharing with 3 other people. I canceled my account on September, but one of the person on my account called AT&T saying he wants to keep it. AT&T reactivated and charged me for that line without my consent, so I ended up paying 2 months extra. That guy hasn't been paying his share of the phone bill, which is why I want to cancel this account. I kept calling AT&T, but they argued that if anyone on the plan wants to keep the line, AT&T can't terminate the account. This is ridiculous because the SSN & credit card number are all mine. What should I do?

report it stolen put a password on the account... then cancel.... if need be escalate to a supervisor... given this situation they will waive the ETF

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Please help. ATT won't let me cancel family plan